FAQ

Compass Offices offers a comprehensive range of services designed to support your business needs, including:

• Serviced Offices: Fully furnished, move-in ready private office spaces with flexible lease terms.
• Coworking Spaces: Shared workspaces that foster collaboration and networking.
• Virtual Offices: Professional business address, mail handling, call management, and office access.
• Meeting Rooms: Fully equipped meeting and conference rooms.
• Administrative Support: Reception services, IT support, and concierge services.
• Business Amenities: Highspeed Wi-Fi, printing and copying services, lounge area, pantry facilities, and 24/7 access.
• Event Organizer Services: Assistance with planning and hosting business events, including seminars, workshops, and networking sessions.

Our serviced offices offer greater flexibility compared to traditional office leases. Traditional leases often require long-term commitments and significant upfront costs for furnishing and infrastructure. In contrast, serviced offices provide short-term lease options, fully furnished spaces, and inclusive services, making them ideal for businesses seeking agility and cost-efficiency. At Compass Offices, we understand that every team has unique needs, and we are committed to providing flexible solutions that can be customized to fit your specific requirements.

Serviced offices are suitable for a wide range of businesses, including startups, small and medium-sized enterprises (SMEs), remote teams, and multinational corporations. They are particularly beneficial for companies looking to expand into new markets, those needing temporary office space, or businesses that prefer flexible lease terms and minimal setup costs.

In addition to flexibility and convenience, serviced offices offer valuable opportunities for community building and networking. By working alongside other professionals and businesses in a shared environment, tenants can foster meaningful connections, collaborate on new ideas, and grow their professional networks. This sense of community can be especially advantageous for entrepreneurs and growing companies seeking inspiration, partnerships, or mentorship.

Yes, serviced offices are designed to offer flexible lease terms, including short-term rentals. Whether you need office space for a few days, weeks, or months, serviced office providers can accommodate your requirements, allowing you to scale up or down as needed.

Yes, you can use the address to register your business. However, there are special requirements for certain types of licenses, such as the SFC asset management license. Contact us to find out how we can support your licensing / business.

To register for an office with a business entity, you’ll need to submit relevant business registration / company incorporation documents, please refer to the list below for basic requirements, additional items may be required in special circumstances.

Corporate client

• Copy of your company seal’s certification
• ​Copy of signer’s personal identification
• Copy of your business registration
• Address proof from the last 3 months

Individual client

• Copy of your personal identification
• Address proof from the last 3 months

A virtual office provides businesses with a professional business address, mail handling, and other office-related services without the need for a physical office space. It allows companies to maintain a presence in a prestigious location while working remotely or from different locations.

A virtual office offers several benefits, including:

• Professional Image: Enhance your business credibility with a prestigious address.
• Cost Savings: Avoid the high costs associated with renting physical office space.
• Flexibility: Work from anywhere while maintaining a professional presence.
• Support Services: Access to mail handling, call management, and meeting rooms as needed.

Virtual office plans typically include:

• Business Address: Use of a professional business address for mail and business registration.
• Mail Handling: Post and parcel handling services.
• Call Management: Professional call answering and forwarding services.
• Office Access: Access to office facilities and meeting rooms on a pay-as-you-go basis.

For more details, please visit Virtual Office.

Yes, you can use a virtual office address for business registration. This allows you to establish a professional presence in a prime location without the need for a physical office.

With a virtual office, your mail and packages are received at your business address and handled by our professional team. You can choose to have your mail forwarded to your preferred address, or you can collect it in person at your convenience.

Compass Offices locations are equipped with a range of modern amenities to support your business needs, including:

• Free Wi-Fi
• Fully furnished offices
• Meeting rooms and conference facilities
• Business lounges and breakout areas
• Free tea, coffee and water
• Kitchen and pantry facilities
• 24/7 access and security
• Reception, administrative support and concierge services
• Printing and copying

Yes. From the minute you move in, we provide you with a starter kit that includes an access card for anytime entry, and all the information you need for your stay.

Yes, Compass Offices offers fully equipped meeting rooms and conference facilities at all our locations. These spaces are available for booking on an hourly or daily basis and come with audio-visual equipment, and catering options to ensure your meetings run smoothly. For more details, please visit Meeting Room page.

Compass Offices provides a range of on-site support services to help you manage your day-to-day operations, including:

• Reception Services: Our professional receptionists are dedicated to greeting your guests warmly and handling calls efficiently, ensuring a seamless experience for everyone who visits your office.
• IT Support: Our technical assistance team is always on hand to ensure your office technology runs smoothly, addressing any issues promptly to minimize downtime.
• Administrative Support: We offer comprehensive assistance with tasks such as mail handling, printing, and copying, allowing you to focus on your core business activities.
• Concierge Services: Our staff are committed to catering to your needs, organizing events, providing catering and refreshments and supporting your business needs. We take care of your team and guests, ensuring a comfortable and productive environment.

At Compass Offices, our dedicated staff are here to support you every step of the way, offering personalized service and attention to detail to meet your specific requirements.

While many amenities are included in the office rental, some services, such as meeting room bookings, printing, and catering, may incur additional costs. These charges are typically on a pay-as-you-go basis, allowing you to only pay for the services you use.

Yes, Compass Offices offers comprehensive event organizer services to assist with planning and hosting business events. Our dedicated staff are committed to catering to your needs, ensuring every detail is taken care of to make your event a success. Whether you’re organizing a seminar, workshop, networking session, or product launch, our team is here to provide personalized support and hospitality, creating a seamless and professional experience. For more details, please visit our News and Events page.

Compass Offices locations are equipped to host a variety of business events, including:

• Seminars and Workshops: Ideal for training sessions, educational events, and professional development.
• Networking Events: Foster connections and collaboration among professionals in a comfortable and engaging environment.
• Product Launches: Showcase your new products in a professional setting with all necessary amenities.
• Corporate Meetings: Conduct important meetings with access to fully equipped meeting rooms and conference facilities.

Our spaces are designed to accommodate your specific event requirements, and our staff are dedicated to ensuring your event runs smoothly, providing catering, technical support, and any other services you may need.

Clients at Compass Offices enjoy a variety of perks designed to enhance their work experience and support their business needs. These perks include:

• Hotel Discounts: Special rates at partner hotels for convenient and comfortable stays.
• Transportation Services: Access to transportation options to make commuting easier.
• Food & Beverage: Discounts and offers at nearby restaurants and cafes.
• Professional Services: Access to services such as insurance, payroll, immigration assistance, and more.
• Health & wellness program: Initiatives that promote well-being, including access to fitness centers, wellness workshops, mental health resources, and exclusive offers on health-related services.

For more details on the perks available to our clients, please visit the Client Perks page.

Yes, Compass Offices regularly organizes networking events and business mixers to help clients connect with other professionals and expand their business networks. These events provide valuable opportunities for collaboration, learning, and growth, fostering a sense of community and support among our clients.