Service Support HUB Executive - Hong Kong

31 十月 2016

香港

Operations

The Service Support HUB Executive is responsible for providing account support service to client service team. He / She require to understand the full operations of Compass Offices operations, provide high standard and proficiency administrative / account support to service team which not limited to client deposit refund, account renewal, monthly billing and debt management, etc.
Candidates need monitor client account day to day. Maintain corrective information in company system. He/She must a detail oriented with good communication skills; and be very flexible on work.

Responsibilities

Handle general office administration duties including stationery ordering, data entry and update monthly administration report
Good communication skills with excellent service attitude
Responsible for month-end invoice in "error-free" and on-timely delivery
Review and approve client deposit refund request
Review and approve centre purchasing order request
Responsible for account management both account renewal and debt management on needed actions
Prepare ad hoc report by collecting, analyzing, and summarizing account information to management
Assist in ad hoc projects as designated by department head

Requirements

Accuracy and attention to detail
Excellent communications skills
Administration and accounting skills and experience preferred
Strong working knowledge of Microsoft Windows ; ERP / accounting system experience is preferable
Initiative, pleasant, hard working with strong sense of responsibility
Trustworthy, discreet in handling confidential information
Fluent Cantonese and Business English

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