Client Service Executive

Client Service Executive

18 十月 2016

香港

Operations

Our operations team is the cornerstone of Compass Offices as they are dedicated to the delivery of exceptional customer service to our tenants and guests. Based on the front desk of one of our modern and stylish centers you will represent Compass and work in great team environment. Our centers operate during business hours so these unique positions do not require the shift work normally associated with many roles of this nature. You will also receive industry leading training to ensure that you have all of the skills you need to develop your career with us.

  • Work with other team members in running the centre, ensuring efficient service delivery and outstanding levels of client satisfaction

  • Varied work, from answering client calls, managing meeting room bookings, greeting clients and visitors as well as centre facilities, equipment and office allocations

  • Assisting with billing and booking system operations, ensuring accuracy and efficient service delivery

  • Maintain a high level of alertness and professionalism by anticipating and responding to guests and clients’ potential needs, requests or queries

  • Experience with another Serviced Office provider or in the hospitality industry is preferred
  • Language: English fluency to business standards, local language is essential
  • Strong working knowledge of Microsoft Windows as well as IT/Telecom systems
  • Customer service, sales and administration skills and experience preferred
  • Energetic, responds well to a fast moving environment and has a team player approach

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