Client Service Executive - Melbourne

20 April 2018

Melbourne

Operations

Our operations team is the cornerstone of Compass Offices as they are dedicated to the delivery of exceptional customer service to our tenants and guests. Based on the front desk of one of our modern and stylish centers you will represent Compass and work in great team environment. Our centers operate during business hours so these unique positions do not require the shift work normally associated with many roles of this nature. You will also receive industry leading training to ensure that you have all of the skills you need to develop your career with us.

Responsibilities

Work with other team members in running the centre, ensuring efficient service delivery and outstanding levels of client satisfaction
Varied work, from answering client calls, managing meeting room bookings, greeting clients and visitors as well as centre facilities, equipment and office allocations
Assisting with billing and booking system operations, ensuring accuracy and efficient service delivery
Maintain a high level of alertness and professionalism by anticipating and responding to guests and clients’ potential needs, requests or queries

Requirements

Experience with another Serviced Office provider or in the hospitality industry is preferred
Language: English fluency to business standards, local language is essential
Strong working knowledge of Microsoft Windows as well as IT/Telecom systems
Customer service, sales and administration skills and experience preferred
Energetic, responds well to a fast moving environment and has a team player approach

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