Published: 19 Apr 2023
Updated: 27 Apr 2023
Category: Market Trends , Talent Acquisition , Trends , Human Resources , Cloud

6 New HR Technology Trends


While the pandemic presented numerous challenges for businesses and their HR departments in 2020, it has also accelerated the implementation of new technologies that can help manage teams with greater efficiency.

As companies look to build a more resilient infrastructure for the future, emerging HR trends are anticipated to revolutionise employee relations and recruitment practices.

Technologies such as virtual reality, Application Programming Interfaces (API), and cloud computing have changed the way companies recruit talent, while automation has been embraced to streamline processes and reduce manual workloads.

Let’s dive in and explore the six projected HR technology trends that are set to shape the workplace in 2023.


1. Automated Employee Communications

Automation is quickly becoming an essential tool for HR departments looking to improve communication between employees and management. Automated employee communications platforms offer a simple way of sending out employee-targeted messages such as announcements, updates on company policies, or daily tasks.

Platforms such as these eliminate monotonous manual processes like emailing individual team members one by one or having multiple people respond to the same request at once.

Providing employees with 24/7 assistance has also become increasingly important, and automated employee communications platforms can help facilitate this. Using AI-driven bots or chatbots, employees can get quick answers to their questions without having to wait for a response from HR staff.


2. HR Analytics

With the rise of Big Data, it has become increasingly important for HR departments to leverage data-driven insights in order to make better decisions and improve employee engagement and productivity.

HR analytics platforms enable companies to collect, store and analyse employee data in order to measure performance levels, identify areas of improvement or opportunities for development, as well as recognize patterns in behaviour or preferences.

By collecting employee data such as age, gender, job role and location, companies are able to gain a deeper understanding of their workforce’s needs and behaviours, which helps them make more informed decisions about recruitment strategies or workplace policies.

Additionally, by leveraging predictive analytics technologies such as machine learning algorithms or AI-powered systems, employers can get a better understanding of how happy their employees are with the working environment based on how they utilise workplace software.


3. Mobile Apps

The proliferation of mobile devices is creating new opportunities for HR departments to reach out directly to their employees on an individual level via smartphones and tablets.

With mobile technologies specially designed for internal use within organisations (such as scheduling software), employees can access essential information quickly and easily from the comfort of their own homes. Remote teams or those who have to travel often will find software like this particularly useful.

Mobile apps are also a great tool for providing employees with 24/7 access to company information, resources, and news updates. They can be used to facilitate peer-to-peer communication, collaboration, and feedback between colleagues in various locations, which can help improve efficiency levels within the organisation. 


4. Cloud Computing

Cloud computing is becoming increasingly popular among HR departments looking to streamline processes and reduce costs associated with hardware maintenance or software upgrades.

With cloud computing solutions such as Software as a Service (SaaS) platforms, companies are able to store employee data securely in the cloud while accessing it from any device or location via an internet connection.

HR departments will find it easier to manage large workforce databases with greater accuracy and speed than ever before while eliminating IT infrastructure expenses related to hardware purchases or maintenance fees. 

Additionally, cloud technology also comes with improved security features compared to onsite servers, as well as data backup capabilities if hardware fails or gets damaged during transit – two critical aspects of business continuity planning that must not be overlooked in today’s digital age. 


5. Skill Development Platforms

As technology evolves, so do the skills needed in the workplace, and employers need to ensure that their teams are up-to-date with these developments.

Skill development platforms provide employees with access to training courses and assessments that allow them to constantly develop new skill sets pertinent to their current role as well as future career aspirations.

Employers who utilise these employee development technologies will be met with an efficient way of tracking skill development progress in real time while providing employees with the tools necessary for self-improvement.

Virtual reality (VR) and gamification technologies have quickly become popular among HR departments due to their ability to provide an immersive learning experience that engages employees on a more personal level than traditional methods like lectures or textbooks.

VR technologies enable companies to train staff by creating simulations of any job setting or process, and by leveraging game mechanics such as rewards or leaderboards, companies are able to motivate staff members to complete tasks more efficiently while also promoting healthy competition within the organisation.


6. Data Integration

Data integration technologies such as Application Programming Interfaces (APIs) allow HR departments to integrate multiple applications and services into one centralised platform.

Teams will be able to streamline processes, reduce manual workloads, and improve security by reducing the need for employees to remember multiple passwords or access numerous systems. 

Data integration technologies also make it easier for employers to manage large databases of employee data in one place, which can be extremely helpful when it comes to recruitment tech or employee engagement surveys.

By using predictive analytics tools that specialize in analysing large datasets of employee data, companies are able to gain insights from their staff’s behaviour and preferences in order to create more effective workforce strategies and policies.


Creating a Flexible Office Space

In the post-pandemic era, HR departments are still searching for ways to create flexible office spaces that can accommodate different working styles and preferences. Employing modern HR tech can help create a more dynamic and agile workplace, but the process of implementing these new resources can be overwhelming.

If you are looking to employ emerging predicted HR trends in 2023, consider contacting Compass Offices. With international networking and enterprise-grade IT infrastructure at their disposal, the Compass Offices team can help you find workplace solutions that are tailored to your company’s needs.

Compass Offices can assist you in incorporating new technologies into your workplace, as well.

For example, through automation, HR teams can quickly respond to changes in the workplace. Compass Offices’ IT Support can help you set up professional digital helpdesks for your employees.



The workplace is constantly evolving and adapting, and with the right tools at your disposal, HR departments can successfully navigate these changes and create a more productive, efficient working environment for their teams.

By embracing new technologies, companies will be better equipped to respond quickly to any challenges they may face while creating an agile infrastructure that will help them remain competitive in 2023 and beyond.


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